Joya - Bordeaux

At L’âme de Julie, we believe in quality, care, and exclusivity. Each of our products is carefully curated and shipped with the utmost attention. To uphold this standard, we maintain a strict but legally compliant return policy in line with European consumer protection laws.

Please note:

• Return shipping costs are at the customer's expense, unless otherwise agreed.
• All returns must be registered in advance and provided with a valid Track & Trace code sent to:
  return@lamedejulie.com
• Returns will only be accepted if the product:
  • Is unworn, unwashed, and unused
  • Is returned in its original condition and original packaging
  • Shows no traces of perfume, makeup, pet hair, or any signs of wear
  • Products showing signs of use or damage will be refused and returned to the sender

We ship all orders within 1-3 business days after payment. Once your order has been shipped, you will receive a confirmation with a tracking number . Delivery times may vary depending on the carrier and your location.