At L’âme de Julie, we believe in quality, care, and exclusivity. Each of our products is carefully curated and shipped with the utmost attention. To uphold this standard, we maintain a strict but legally compliant return policy in line with European consumer protection laws.
Please note:
- Return shipping costs are at the customer's expense, unless otherwise agreed.
- All returns must be registered in advance and provided with a valid Track & Trace code sent to:
return@lamedejulie.com
- Returns will only be accepted if the product:
- Is unworn, unwashed, and unused
- Is returned in its original condition and original packaging
- Shows no traces of perfume, makeup, pet hair, or any signs of wear
- Products showing signs of use or damage will be refused and returned to the sender
