At L’âme de Julie, we believe in quality, care, and exclusivity. Each of our products is carefully curated and shipped with the utmost attention. To uphold this standard, we maintain a strict but legally compliant return policy in line with European consumer protection laws.
Please note:
Return shipping costs are at the customer's expense, unless otherwise agreed.
All returns must be registered in advance and provided with a valid Track & Trace code sent to:
return@lamedejulie.com
Returns will only be accepted if the product:
Is unworn, unwashed, and unused
Is returned in its original condition and original packaging
Shows no traces of perfume, makeup, pet hair, or any signs of wear
Products showing signs of use or damage will be refused and returned to the sender
